Contact Info

  • Public Tours & Refunds

    Refund Policy: We’re happy to reschedule any public tour ticket purchases as long as we have 48 hours notice. Once we’re inside 48 hours to your tour, we’re unable to accommodate any changes to your public tour tickets.

    info@museumhack.com

  • Private & Corporate Tours

    For customer service related to private tours:

    1-800-210-9676

    vip@museumhack.com

  • Museum Training & Consulting

    For customer service related to museum training:

    1-800-210-9676

    vip@museumhack.com

  • Media Inquiries

    We are happy to provide insights, quotes and data on the museum and tourism industries, as well as complimentary tours for you and your guests. See our media kit for basic info, sample content and images.

    For all other media and PR support:

    info@museumhack.com

  • General / Other Customer Service

    For all other customer service:

    1-800-210-9676

    info@museumhack.com