The National Park Service oversees hundreds of parks, monuments and historic sites across the United States. With over 20,000 employees across the country, and one of the most developed and documented interpretive training programs out there, they are a formidable force in the cultural experience world. But they were still looking for new ways of inspiring visitors.
We provided that initial spark with our 3-day Audience Engagement boot camp. A Park Service employee attended and left feeling so inspired he later turned to Museum Hack to help inspire his colleagues, too.
The NPS wanted help to breathe new life into the historic Arlington House, memorial and former home of Robert E. Lee. Management at NPS were looking to achieve several goals:
- to reinvigorate the rangers,
- to help them think outside their traditional interpretive means,
- and to encourage them to bring their own personalities and passion to visitors of the almost 200-year-old house.
To make these goals into reality, we had the unique opportunity to spend not one, but two days at Arlington House, where collaboration was truly the name of the game.